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Frequently Asked Questions

We realize that you may have some questions about our products, so we have come up with some answers. These questions have come from professionals like you, we hope you find them helpful.


Q: Can the Belava disposable liner be used with another pedicure tub or pedicure spa?

Our disposable liners are designed specifically to fit the Belava pedicure tub. Because the disposable liner is made of a thin plastic material it is too flimsy to hold water on its own. The Belava pedicure tub adds support to the flimsiness of our one-time use disposable plastic liner.
 

Q: What are the dimensions of your products?

Pedicure Tub measurements are 14” x 15” x 4.5” (W x L x H). Disposable Liner is pre-fitted to sit snugly inside of the tub. The Heater/Massager Unit measurements are 14” x 11 ½ ” x 4.5” (W x L x H). “Blackberry” pedicure mat measures W 25” x L 28”. “Checkers Anyone?” pedicure mat measures W 26” x L 28”. “Pedicure Collage” pedicure mat measures W 21” x L 28”.


Q: How heavy is the tub and Heating / Massaging Unit? 

Tub weighs approximately l lb. Start-up kit (1 tub with 20 liners) weighs just under 2 lbs. The heater/massager weighs approximately 7 lbs.
 

Q: What is the pedicure mat used for?

The pedicure mat is ideal for designating the pedicure station area. It also protects wood and carpet flooring from spills and protects clients from slipping when they step out of the tub.


Q: How compact is the Heating / Massaging Unit?

The unit fits inside the pedicure tub making it perfect for easy storage in small spaces or mobile pedicure services.


Q: What are the features of the Heating / Massaging Unit?

The unit can be used separately for a dry massage or combined with the Belava Pedicure Tub and Disposable Liners to enhance the pedicure soaking process. Features 3 levels of true oscillating vibration and 3 levels of heat. Designed for professional use to withstand heavy use in a busy salon. Anti - splash control.


Q: How hot does the Heating / Massaging Unit Get?

When selected for the highest heat option, the surface of the base unit will get as hot as 205 F in approximately 5 minutes. It will maintain water temperature at 95-98 F. When selected for the dry massage option (1st option), the surface of the unit will set at 100-105 F.


Q: How many gallons of water does the tub hold?

The pedicure tub holds approximately 2 gallons of water. For a pedicure you need to fill only half of the tub with the water (slightly over 1 gallon).


Q: Does the Heating/ Massaging Unit come with a warranty? Does the Pedicure tub?

The Heating/Massaging Unit has a 1 year limited manufacturer’s warranty, should you receive a damaged unit or should the unit experience problems, we will either return the cost of the item or replace it with a new one. And if you are unsatisfied with your product and it is in good condition you can either return it for a refund or credit within 30 days of your purchase. You will need proof of date of purchase. We offer a life-time warranty on our pedicure tub.


Q: How safe is the Heating / Massaging Unit?

The heater/massager has a built-in shut-off safety feature: the massager will automatically power down to stand-by 35 minutes after it has been turned on, and the heater will power down to stand-by after 70 minutes of use. We remind our customers that it is never safe to leave an electrical appliance unattended when it is turned on. However, unforeseen circumstances do arise and our stand-by feature is meant to ensure the safety of the technician, pedicure client, and salon if, for any reason, the unit is left unattended. To revive the heating or massaging features simply push either the heating or vibration option. Please read the product manual for detailed user instructions.


Q: How can I clean the Heating / Massaging Unit?

You can use any cleaning solution for maintenance. We suggest using rubbing alcohol, or any other household cleaner, to clean the top portion of the massager. The plastic material of the unit’s top will withstand the contact of alcohol or acetone.


Q: What are the Shipping Terms & Delivery Time?

We use FedEx Ground 3 - 5 business days You can choose Express Delivery if needed These orders have to be placed before 3pm for Express Delivery to be shipped out the same day.






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